Privacy Policy

PRIVACY POLICY

Handling of Personal Information

Nikko Station Hotel Classic ("we" or "the Company") treats information that can identify individual users of our website ("personal information") as important and handles it with care.

We may ask you to enter and submit personal information to provide services. Information received on our website is managed strictly.

This page sets out our basic policy on handling personal information on our website. Where individual services provide their own privacy notices, please read them together with those service descriptions.

1. When we ask you to provide personal information

We ask you to enter and submit personal information in the following cases on our website.

  1. Book a stay
  2. Brochure requests
  3. When personal information is required for other services, we will clearly explain the purpose, content, and how it will be handled.

2. Purpose of use of personal information

Personal information we receive from customers is used on our website only in the following cases and will not be used for purposes other than those for which it was provided.

  1. When we need to contact you for any reason.
  2. When analyzing to improve our website and services or products. In such cases data is processed statistically and not used to identify individuals.
  3. When we have obtained the customer’s consent.

3. Scope of personal information collected

Personal information we collect is limited to what is necessary to provide services. We do not require you to provide other information as a condition of service.

  1. Information you need to provide will be clearly indicated, such as with required fields.

4. Retention of personal information

Personal information we receive from customers is retained for records of services requested and as required by law, and is deleted or disposed of appropriately after the retention period.

5. Provision and disclosure of personal information

Personal information we receive from customers is handled with care and will not be provided or disclosed to third parties except in the following cases.

  1. When necessary to achieve the purpose of use, we may entrust handling to contractors bound by confidentiality obligations.
  2. When we have obtained the customer’s consent.
  3. When disclosure is required by law.

6. Security management of personal information

We implement reasonable security measures in management, operations, and systems to prevent unauthorized access, loss, destruction, alteration, or leakage of personal information.

  1. We provide internal training for officers and employees on protecting and properly handling personal information.

7. Personal information on linked sites

Our website may include links to other companies’ or organizations’ websites to provide useful information and services.

  1. We are not responsible for the collection or handling of personal information on linked websites. Please review each site’s privacy policy and use your own judgment.

8. Contact

Contact for inquiries about handling Personal Information on our website

Nikko Station Hotel Classic
321-1413 3-1 Aioi-cho, Nikko, Tochigi
TEL:0288-53-1000